General Terms and Conditions of Sale for Cactus Destock
1. General Information
1.1. These General Terms and Conditions of Sale (hereinafter referred to as “Terms”) apply to all orders placed by the customer (hereinafter referred to as “Customer”) with Cactus Destock, a company registered under Kvk number 95259880, located at Cactus B.V. Konijnenberg 137, 4825BC Breda Netherland (hereinafter referred to as “Cactus Destock”).
1.2. By placing an order with Cactus Destock, the Customer agrees to be bound by these Terms. Cactus Destock reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the website.
2. Contact Information
2.1. Customers can contact Cactus Destock via email at contact@cactus-destock.com for any inquiries or issues related to their orders or these Terms.
3. Product Information
3.1. All products offered by Cactus Destock are described in detail on the website. Cactus Destock strives to provide accurate information, but does not warrant that product descriptions or other content is accurate, complete, or error-free.
3.2. Prices and availability of products are subject to change without notice. Cactus Destock reserves the right to discontinue any product at any time.
4. Orders
4.1. Orders can be placed online through the Cactus Destock website. The Customer is responsible for ensuring that all information provided during the ordering process is correct.
4.2. Once an order is placed, the Customer will receive an order confirmation via email. This confirmation does not constitute acceptance of the order, which is subject to the availability of the products and the discretion of Cactus Destock.
4.3. Cactus Destock reserves the right to refuse or cancel any order at its discretion. In such cases, the Customer will be notified and any payment already made will be refunded.
5. Pricing and Payment
5.1. All prices listed on the Cactus Destock website are in the applicable currency and include VAT unless otherwise stated.
5.2. Payment for orders can be made through the payment methods provided on the website. Cactus Destock uses secure payment systems to ensure that transactions are safe.
5.3. The Customer is responsible for any fees associated with their chosen payment method, including any international transaction fees.
6. Shipping and Delivery
6.1. Cactus Destock ships products to the countries listed on its website. Shipping costs and estimated delivery times are provided at checkout.
6.2. The Customer is responsible for providing a correct and complete delivery address. Cactus Destock will not be liable for any delays or non-delivery resulting from an incorrect address provided by the Customer.
6.3. The risk of loss or damage to products passes to the Customer upon delivery.
7. Returns and Refunds
7.1. The Customer has the right to return products within 14 days of receiving them, provided the products are in their original condition and packaging.
7.2. To initiate a return, the Customer must contact Cactus Destock at contact@cactus-destock.com. Return shipping costs are the responsibility of the Customer unless the return is due to an error by Cactus Destock.
7.3. Refunds will be processed within 14 days of receiving the returned products. The refund will be issued to the original payment method used by the Customer.
8. Warranty and Liability
8.1. Cactus Destock warrants that the products will conform to the specifications described on the website. If a product is found to be defective, the Customer must notify Cactus Destock within a reasonable period.
8.2. Cactus Destock’s liability for any claim relating to products purchased from the website is limited to the purchase price of the product.
8.3. Cactus Destock is not liable for any indirect, incidental, or consequential damages arising from the use of its products.
9. Privacy and Data Protection
9.1. Cactus Destock is committed to protecting the privacy of its Customers. Personal data collected during the ordering process will be used solely for processing the order and communicating with the Customer.
9.2. Cactus Destock will not share personal data with third parties unless required by law or necessary for the fulfillment of the order.
10. Governing Law and Jurisdiction
10.1. These Terms are governed by and construed in accordance with the laws of the Netherlands.
10.2. Any disputes arising from these Terms or the use of the Cactus Destock website shall be subject to the exclusive jurisdiction of the courts in Rotterdam, Netherlands.
11. Force Majeure
11.1. Cactus Destock is not liable for any failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, and natural disasters.
12. Severability
12.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
13. Entire Agreement
13.1. These Terms constitute the entire agreement between the Customer and Cactus Destock regarding the purchase of products and supersede any prior agreements or understandings.
By using the Cactus Destock website and placing an order, the Customer acknowledges that they have read, understood, and agreed to these General Terms and Conditions of Sale.